EmberDeck - Terms and Conditions

Last Updated: March 12, 2026

These Terms and Conditions ("Terms") are a legally binding agreement between you and MyMetrix LLC, a Florida limited liability company located at 10030 Daybreak Gln, Parrish, FL 34219 ("Company," "MyMetrix," "we," "us," "our").

These Terms govern your access to and use of EmberDeck, including any associated websites, APIs, software clients, mobile applications, desktop applications, and related services (collectively, the "Service").

By downloading, installing, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

EmberDeck is a software product created, operated, and wholly owned by MyMetrix LLC. References to "EmberDeck" in these Terms refer to the Service brand operated by MyMetrix LLC. The EmberDeck name, logo, and related branding are trademarks and/or service marks of MyMetrix LLC.

1. Definitions

For purposes of these Terms:

"Account" means the account used to access the Service, including any linked Google account or other authentication account.
"Authentication Factors" means primary and secondary account verification methods used to access the Service (e.g., password, federated sign-in provider, SMS MFA factor, and passkey where supported).
"Authorized User" means an individual authorized by you to use the Service on your behalf.
"Customer Data" means any data, content, configuration, metadata, or resources you access, view, create, modify, export, import, or delete through the Service.
"Documentation" means any user guides, setup instructions, and other materials made available by Company regarding the Service.
"EULA" means the EmberDeck End User License Agreement.
"Notification Channels" means user-configurable communications channels provided by the Service, including in-app messaging and, where enabled, SMS and email notifications used for transactional, non-marketing Service communications.
"Privacy Policy" means Company's then-current privacy policy for EmberDeck.
"Third-Party Services" means services, platforms, APIs, tools, or infrastructure not operated by Company, including Google, Firebase, Apple, Google Play, RevenueCat, and logging or analytics providers.
"Write Action" means any operation that creates, updates, overwrites, imports, deletes, or otherwise mutates data or resource configuration.

2. Agreement Structure and Order of Precedence

2.1 These Terms incorporate by reference the Privacy Policy and EULA.

2.2 If there is a conflict:

the EULA controls with respect to software licensing terms; and
these Terms control with respect to Service access, operational use, billing, risk allocation, and dispute resolution.

2.3 If you use the Service on behalf of an entity, you represent and warrant that you have authority to bind that entity. In that case, "you" includes that entity and its Authorized Users.

3. Eligibility and Authority

You represent and warrant that:

you are at least 13 years old (or older if required by your jurisdiction);
you have legal capacity to enter into these Terms;
you are legally authorized to access any project, environment, API, resource, or data accessed through the Service; and
your use of the Service will comply with all applicable laws, regulations, contracts, and internal policies.

4. Nature of Service

4.1 EmberDeck is an administrative companion tool for Firebase and Google Cloud workflows.

4.2 Depending on feature flags, permissions, scopes, IAM roles, and provider-side controls, the Service may permit read and/or Write Actions.

4.3 The Service is software tooling only. The Service is not:

a managed security service,
a legal/compliance advisory service,
a guaranteed backup or disaster-recovery system, or
a substitute for your internal change-management controls.

4.4 Features may be changed, limited, suspended, or discontinued at any time, including due to Third-Party Service changes.

5. Credentials, Authentication, and Access Control

5.1 Actions requested through the Service are executed using credentials and permissions available to your Account and environment.

5.2 Company does not grant you rights to any project or dataset. Your rights are determined by your own IAM roles, OAuth scopes, org policies, and provider account controls.

5.3 You are solely responsible for:

credential security,
device/session security,
user access governance, and
immediate revocation/rotation of compromised credentials.

5.4 You shall promptly notify Company at support@emberdeck.xyz of suspected unauthorized access related to the Service.

5.5 You are responsible for maintaining accurate, current account contact details (including email address and, where applicable, phone number) needed for verification, security, and recovery workflows.

5.6 If you use email/password authentication, you are responsible for completing and maintaining verified email status and for keeping password credentials secure.

5.7 If MFA is required or enabled for your Account, you are responsible for maintaining access to enrolled Authentication Factors and maintaining recovery readiness. Loss of enrolled factors may result in temporary or permanent access interruption until recovery requirements are satisfied.

5.8 You authorize Company and its providers to send transactional authentication and security messages required to operate the Service (e.g., verification links/codes, MFA challenges, account security alerts, and recovery-related notices).

5.9 Where passkey sign-in is available, passkey credential creation, storage, and recovery are governed by your device/platform credential manager and provider account controls. Company is not responsible for credential loss caused by device loss, platform account lockout, or unmanaged passkey lifecycle on your side.

6. Customer Data, Local Device Storage, and Recovery Copies

6.1 Customer Data ownership. As between you and Company, you retain all right, title, and interest in Customer Data.

6.2 Local-only recovery copies. The Service may, for safety and undo functionality, store pre-change recovery copies of certain Customer Data on the local device where the action is initiated.

6.3 Device-bound limitation. Local recovery copies are not guaranteed to sync across devices, are not guaranteed to be retrievable from a different device, and may be lost due to device loss, app removal, storage corruption, operating system behavior, or local database failure.

6.4 No backup warranty. Local recovery copies are an operational convenience, not a contractual backup commitment.

6.5 You remain solely responsible for maintaining independent, tested backups and restoration procedures.

7. High-Risk Operations; Your Responsibilities

You acknowledge and agree that use of administrative tooling can cause material and irreversible impact, including but not limited to:

data overwrite, deletion, or corruption;
resource misconfiguration;
production outages;
security exposure;
policy violations; and
unplanned billing and usage costs.

You are solely responsible for:

pre-change validation and approval;
least-privilege role design;
environment separation (e.g., dev/stage/prod);
backup verification prior to Write Actions;
post-change validation and audit review; and
all actions performed by your Authorized Users, automations, scripts, or integrations.

8. Acceptable Use Restrictions

You shall not, and shall not permit any third party to:

use the Service in violation of law or third-party rights;
attempt unauthorized access to systems or data;
transmit malware, abuse infrastructure, or disrupt availability;
circumvent feature gates, access controls, or usage limits;
reverse engineer or create derivative works except where expressly permitted by non-waivable law;
use the Service in high-risk activities where malfunction could reasonably result in death, personal injury, or severe physical/environmental harm;
enable or submit SMS/email destinations without proper authorization and legally required consent from the recipient;
use Notification Channels for unlawful, abusive, deceptive, or unsolicited communications;
evade unsubscribe, suppression, or opt-out requirements.

Company may suspend or terminate access immediately if Company reasonably determines that your use presents security, legal, fraud, abuse, or operational risk.

9. Third-Party Services

9.1 Your use of Third-Party Services is governed by those providers' terms and policies.

9.2 Company is not responsible for Third-Party Services, including outages, policy changes, API changes, permission denials, deprecations, billing changes, suspension, or discontinuation.

9.3 Company does not warrant compatibility with any specific third-party API behavior, version, or availability window.

9.4 Identity and communications features may depend on Third-Party Services (including sign-in providers, telecom carriers, SMS/email providers, and app store infrastructure). Delays, filtering, nondelivery, opt-out enforcement, and policy restrictions imposed by those providers are outside Company's reasonable control.

10. Fees, Subscriptions, and Refunds

10.1 Certain features may require payment, subscription, or in-app purchase.

10.2 Billing and entitlement management may be handled by third parties, including app stores and subscription providers.

10.3 Renewal, cancellation, and refund handling are subject to applicable law and provider/store policies.

10.4 SMS or carrier messaging/data rates may apply to use of SMS-related features, and such charges are your responsibility unless expressly stated otherwise.

10.5 Message frequency for Notification Channels varies based on your account activity, configuration, and transactional Service events.

11. Intellectual Property

11.1 The Service and all associated software, design, content, documentation, and branding are owned by Company or its licensors and are protected by intellectual property laws.

11.2 Except for limited rights expressly granted under these Terms and the EULA, no right, title, or interest is transferred to you.

11.3 If you provide feedback, suggestions, or ideas, you grant Company a worldwide, perpetual, irrevocable, sublicensable, transferable, royalty-free license to use, modify, and commercialize such feedback without restriction or compensation.

12. Privacy and Compliance

12.1 Company's processing of personal information is described in the Privacy Policy.

12.2 You are responsible for ensuring your use of the Service and Customer Data complies with all laws and obligations applicable to you, including privacy, data security, export controls, and sector-specific regulations.

12.3 If you enable SMS/email Notification Channels, you are responsible for complying with all applicable communications, privacy, and consent laws, carrier rules, and message content restrictions applicable to your jurisdiction and recipients.

12.4 Notification Channels are intended for transactional Service communications, including account/security notices, event notifications, event failure notices, version/update notices, message reminders, and operational reminders.

12.5 SMS enrollment may require an express consent workflow, including submission of a phone number and confirmation via supported opt-in keywords (for example, YES or START) where required by law, carrier policy, or provider rules.

12.6 Users may opt out of SMS using supported unsubscribe keywords (for example, STOP) and may request support instructions using supported help keywords (for example, HELP), subject to provider/carrier behavior.

12.7 EmberDeck Notification Channels (in-app, SMS, and email) are not used for marketing or promotional campaigns.

12.8 Delivery timing and success for in-app, SMS, and email notifications depend on third-party providers, platform behavior, spam/filtering controls, user/device settings, and network conditions.

12.9 EmberDeck SMS Program Terms:

Program Name: EmberDeck SMS Alerts.
Program Description: Transactional notifications related to your EmberDeck account and configured event automations, including event results, event failures, security notices, version/update notices, message reminders, and operational reminders.
Consent Requirement: SMS delivery is enabled only after an end user provides express consent in-app and completes any required confirmation step (for example, replying YES where required).
Message Frequency: Message frequency varies by account activity, automation settings, and Service events.
Fees: Message and data rates may apply based on your wireless carrier plan.
Opt-Out: Reply STOP to opt out of SMS notifications.
Help: Reply HELP for assistance.
Contact: support@emberdeck.xyz and https://emberdeck.xyz/support.
Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.

13. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND QUIET ENJOYMENT.

WITHOUT LIMITING THE FOREGOING, COMPANY DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, TIMELY, OR FREE FROM LOSS; OR THAT ANY STATUS, RECOMMENDATION, OUTPUT, MAPPING, OR GUIDANCE IS COMPLETE, CORRECT, OR SUFFICIENT FOR YOUR ENVIRONMENT.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

COMPANY SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES;
COMPANY SHALL NOT BE LIABLE FOR LOST PROFITS, LOST REVENUE, LOST BUSINESS OPPORTUNITY, LOST GOODWILL, OR DATA LOSS/CORRUPTION;
COMPANY SHALL NOT BE LIABLE FOR LOSSES ARISING FROM THIRD-PARTY SERVICES;
COMPANY'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID TO COMPANY FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) USD $100.

These limitations apply regardless of legal theory and even if a remedy fails of essential purpose, except where prohibited by law.

15. Indemnification

You will defend, indemnify, and hold harmless Company, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

your use of the Service;
your violation of these Terms or applicable law;
your Customer Data, project configuration, API activity, or operational decisions;
allegations that you lacked authority to access or modify data/resources; or
credential misuse or destructive operations not caused by Company's gross negligence or willful misconduct.

16. Suspension and Termination

16.1 You may stop using the Service at any time.

16.2 Company may suspend or terminate your access at any time, with or without notice, for legal, security, abuse, payment, fraud, policy, messaging compliance, identity verification, or operational reasons.

16.3 Upon termination, your right to access and use the Service immediately ceases.

16.4 Company has no obligation to continue storing or making available any information after termination, except as required by applicable law.

16.5 Sections that by their nature should survive shall survive, including Sections 11 through 20.

17. Changes to Terms

Company may update these Terms from time to time. Updated Terms become effective upon posting or as otherwise stated. Your continued use after the effective date constitutes acceptance of the updated Terms.

18. Governing Law; Arbitration; Class Action Waiver

18.1 Governing Law. These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules.

18.2 Informal Resolution. Before initiating formal proceedings, each party shall attempt in good faith to resolve the dispute informally.

18.3 Binding Arbitration. Except for small claims and requests for injunctive/equitable relief, disputes shall be resolved by binding arbitration administered by JAMS (or AAA if JAMS is unavailable), seated in Manatee County, Florida, unless remote proceedings are permitted by applicable rules.

18.4 Class Action Waiver. YOU AND COMPANY AGREE THAT EACH MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

18.5 Venue Fallback. If arbitration is held unenforceable, exclusive venue lies in state or federal courts located in Manatee County, Florida, and each party consents to personal jurisdiction there.

18.6 Injunctive Relief. Either party may seek injunctive or equitable relief to protect intellectual property or confidential information.

19. Export and Sanctions

You shall comply with all applicable export control, sanctions, and trade compliance laws of the United States and other applicable jurisdictions.

20. Miscellaneous

20.1 Entire Agreement. These Terms, together with the EULA and Privacy Policy, constitute the entire agreement between you and Company concerning the Service.

20.2 Severability. If any provision is held invalid or unenforceable, remaining provisions remain in effect.

20.3 No Waiver. Failure to enforce a provision is not a waiver.

20.4 Assignment. You may not assign these Terms without Company's prior written consent. Company may assign these Terms in connection with merger, acquisition, financing, reorganization, or sale of assets.

20.5 Force Majeure. Company will not be liable for failure or delay caused by events beyond Company's reasonable control.

20.6 Contact. support@emberdeck.xyz | https://emberdeck.xyz/support | MyMetrix LLC, 10030 Daybreak Gln, Parrish, FL 34219, United States.